We offer telephone and face to face consultations.
The majority of our appointments are made available each morning at 9am. You may book these appointments by calling the surgery on 02475263418. These appointments do get booked quickly, so please call at 9AM.
There are limited pre-bookable appointments available to book 48 hours in advance subject to availability.
The following can be booked in advance and anytime during our opening hours:
- Cervical screening
- Wound care
- Long term condition reviews
- Travel consultations
- Vaccinations
- ECG
Booking Appointments
GP surgery times vary, for exact time and details of doctors in attendance please contact reception.
Appointments can be made by telephoning the centre or by calling into reception.
An appointment with the Dr or Nurse of your choice cannot be guaranteed although where possible this will be accommodated.
If you can no longer make your appointments please contact us as early as possible to prevent waste of clinician’s valuable time.
If you have several problems or very complex problems please explain to the receptionist so we can book a double appointment if needed.
Cancelling Appointments
If you can no longer make your appointments please contact us as early as possible to prevent waste of clinician’s valuable time.
This can be done by contacting the surgery on 0247 526 3418 or via our website at: [email protected] – Please include your full name and date of birth and appointment time.
Telephone Consultations
If you need to book a telephone consultation with a doctor or nurse please contact the surgery on
0247 526 3418 and a receptionist will arrange for a doctor or nurse to call you back.
If for any reason you will be unable to take the call, please notify the surgery as soon as possible.
Facilities
Parking:
There are ample dedicated Health Centre parking bays with a wider bay clearly marked disabled.
Disabled Access:
There is a ramp to the left of the surgery entrance which leads to a wide automatic door to allow for easy wheelchair access.
The disabled toilet has a handrail and an alarm to call for assistance.
There is good access for wheelchairs to all our consultation rooms, a portable induction loop system is available on request from reception.
If you have any physical impairment and need help in accessing the practice’s services please let reception know.
Guide dogs and hearing dogs are welcome in the building.
Out of Hours
Non-urgent advice: Out of Hours & NHS 111
NHS 111 is a service to make it easier for you to access local NHS healthcare services.
NHS 111 is available 24 hours a day, 365 days a year with free calls from landlines and mobile phones.
When the surgery is closed, if you require urgent medical assistance which cannot wait until the surgery re-opens, please call NHS 111.
If you have a life threatening emergency please call 999